JaugeAI Pro refunds

Last updated: October 11, 2026

• 30 days, no questions asked. If JaugeAI Pro isn’t right for you, you can ask for a refund within 30 days of purchase, for any reason.
• How to ask. Purchases made on jaugeai.com or from the Mac app are handled by Paddle, our reseller and Merchant of Record: request your refund at paddle.net (with the email used for the purchase), or write to contact@jaugeai.fr and we will pass it on.
• Timing. The refund goes back to the original payment method, usually within a few business days depending on your bank.
• After the refund. The licence is deactivated, usually within a week (the same applies to a disputed payment); JaugeAI returns to its free version, with none of your data lost.
• Purchases in the iPhone app. An App Store purchase is refunded by Apple: reportaproblem.apple.com.
• After 30 days. Write to us if something is wrong: we look for a solution case by case. Your statutory consumer rights apply in all cases.